Frequently Asked Questions
Questions you may have about our Virtual Server service
What is Virtual Server (VPS - VDS)?
The concept of virtual server is server systems in which resource usage of resources such as processor,
ram, disk can be easily updated in accordance with the needs by using virtualization technology.
You can easily run your sites on this server and provide professional service to your customers.
What are the advantages of renting a Virtual Server?
As you do not use the physical server, you will not be affected by technical problems.
If there is a problem in the server section reserved for you, the problem will be resolved before you
even realize it.
When you get virtual server service instead of constantly buying state-of-the-art servers, you use the
latest technology at a very affordable price. You can make the changes and updates you want to make on
the server panels in a short time.
Who is Virtual Server suitable for?
Although the Virtual Server service is suitable for corporate and individual users, it is a service that
should be used for higher resources in case the shared hosting service is insufficient.
In addition, it is an infrastructure service required for corporate companies to receive a corporate
service in a completely unshared infrastructure.
How soon do you deliver?
When you order the virtual server, the system starts automatic installation after the payment process.
Thanks to the online panel, you can set up the way you want. You can have it in a very short time with a
lean operating system.
However, when you request installation support, full server and panel optimization takes some time, so
our delivery time varies between 6-12 hours.
This period may be extended or shortened depending on the intensity.
Which operating systems do you support?
In our virtual servers, you can choose for Windows Server 2008, Windows Server 2012, Windows Server
2016, Windows Server 2019 and Linux-based operating systems such as Centos, Ubuntu, Debian.
You can start the installation by selecting the operating system you want during the order.
Which control panels can you install?
There is a selection screen for paid and free panels at the time of order.
You can choose Centos Web Panel (CWP) or Cyberpanel for free, or you can choose cPanel, Plesk and
Directadmin control panel for your needs.
Can I purchase additional resources?
If you want to purchase additional resources for the server service, you can easily perform transactions
from your online management panel.
You can manage all additional resources through your panel.
For more different resources, you can contact our sales team over the phone or create a support request.
Do you have a a discount ?
10% free for 3-month purchase, 1 month free for 6-month purchase or 2 months free for 12-month purchase
in server service
We offer discounts for advance purchases.
You can activate these discount rates by selecting your payment period on the order screen.
Do you provide support?
In our Virtual Server service, server management is entirely up to the customer.
You can restart your server through your private panel, format it or process it through the console.
You can do.
In case you submit a support request for management, we will assist you in good faith.
Can you move my server from a different company?
Moving a server is a laborious task, so you can transfer your server to your server in our company free
we can carry.
You can benefit from our transportation service.
However, a 100% transport guarantee cannot be given.
We take maximum care to carry it smoothly.
How about free backup?
With free backup service, operating system-based (snapshot) in your virtual server service
We offer weekly automatic backups up to 100GB free of charge.
However, although there is no data guarantee, the backup responsibility is primarily on our users.
Where are your servers located?
Our servers In our TIER3 certified Comnet datacenter located in Turkey / Istanbul, our company's private
In our encrypted cabins, we broadcast on the equipment of our company.
Therefore, access to your sites will be realized quickly from domestic and abroad.
Can I upgrade my server without loss?
You can switch your server to higher packages as you wish. Any packet transitions
There is no data loss.
Can I get paid management support?
Of course, you can purchase a paid support package by contacting our team.
What types of content can I host in my Virtual Server service?
T.R. comply with the laws, do not have harmful purposes, do not violate copyrights and our contract,
You can host content that does not contain content that will harm the structures in the network.
Apart from this, no offensive use can be made, it can be used as spam or mass mailing point.
cannot be used.